Job description
TL/TM Role & responsibilities:
- Lead a team of Vendor Account Managers / Analysts supporting Amazon Ads.
- Set performance goals, assign workloads, and monitor operational health.
- Conduct regular 1:1s, performance reviews, coaching, and upskilling activities.
- Drive team motivation, discipline, and retention through structured people practices.
- Ensure team adherence to SLAs, SOPs, and quality guidelines.
- Foster a culture of ownership, continuous learning, and operational excellence.
- Manage hiring, onboarding, and competency development for new team members.
QA Role & responsibilities:
- Review advertiser-ready outputs for accuracy, clarity, and SOP adherence.
- Audit adherence to reach out cadence for minimum advertiser outreach.
- Perform detailed Quality Audits across display advertising workflows, including DSP line items, targeting setups, budgets, pacing, creatives, and trafficking accuracy.
- Review display-based insights, optimization recommendations, and advertiser-ready outputs.
- Validate targeting configurations (audience segments, remarketing, lookalikes, contextual) for Display & DSP.
- Ensure accuracy of creative QA checks (spec compliance, ad policy adherence, creative mapping).
- Maintain defect taxonomy, scoring rubrics, and audit documentation.
- Conduct RCA on Advertiser-related issues (Sponsored ads Optimization [Keywords, targeting etc.], inventory mismatch, pacing gaps, pixel misfires, attribution discrepancies).
- Ensure compliance with Amazon Ads (Sponsored & Display) SOPs and workflow standards
Trainer Role & responsibilities:
- Deliver training on Sponsored & Display Advertising fundamentals (Search Terms, Bids, Budget, Audience strategy, Contextual targeting, Remarketing, frequency management).
- Facilitate training on Amazon Sponsored & DSP platform workflows including line item setup, creative trafficking, and pacing management.
- Develop training modules covering programmatic buying concepts (open exchange, private marketplace, deal IDs).
- Create SOP-based learning pathways for display optimizations (bid strategies, audience refinement, reach & frequency balancing).
- Conduct practical workshops on analyzing display metrics such as vCPM, viewability, CTR, CVR, RoAS, ACoS.
- Align training with evolving Amazon Ads display capabilities.
- Conduct assessments, certifications, and publish readiness reports
TL/TM Preferred candidate profile
- A graduate with minimum 6+ years of digital marketing experience, includes 2 years in people management.
- Strong knowledge of display advertising, DSP workflows, creative formats, and targeting strategies.
QA Preferred candidate profile
- A graduate with minimum 4+ years of digital marketing QA experience.
- Strong knowledge of display advertising, DSP workflows, creative formats, and targeting strategies.
- Strong understanding of RCA
Trainer Preferred candidate profile
- A graduate with minimum 4+ years of digital marketing Trainer experience.
- Strong knowledge of display advertising, DSP workflows, creative formats, and targeting strategies.
- Strong facilitation and instructional design skills.
