Hiring desktop engineer,IT support - Bangalore

Description

We are seeking a skilled Desktop Engineer/IT Support professional to join our team in Bangalore. The ideal candidate will have 1-2 years of experience in providing technical support, troubleshooting hardware and software issues, and ensuring smooth operation of desktop systems.

Responsibilities

• Provide technical support for desktop systems and applications.
• Troubleshoot hardware and software issues for end-users.
• Install, configure, and maintain desktop systems and peripherals.
• Assist with network connectivity and printer setup.
• Document and track support requests in the ticketing system.
• Collaborate with other IT team members to enhance support processes.

Skills and Qualifications

• 1-2 years of experience in IT support or desktop engineering role.
• Proficiency in Windows operating systems and basic knowledge of Linux.
• Experience with troubleshooting hardware issues (desktops, laptops, printers).
• Familiarity with software installation and configuration.
• Basic networking knowledge (TCP/IP, DNS, DHCP).
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.