Hiring Customer Relationship Manager
- THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD**
- Designation : - Customer Relationship Manager
- Role : - Handling inbound calls
- Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs.
- Week-Off : - 5 Days working 2 days rotational off
- Job Description : -
- Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call.
- Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
- Understanding multiple products and processes.
- Influencing customers to buy or retain product or service by following a prepared script to give product reference information
- Skills Require: -
- Graduate Mandatory
- Good Communication in English
- Max Age Criteria: 32
