Hiring-Counter Executive/ Barista-Freshers- Hospitality Industry

Responsibilities:

• Interact with customers, understand their needs, and provide prompt assistance.
• Handle billing operations accurately using billing software and maintain proper records.
• Manage counter sales activities including order taking, product explanations, and upselling when required.
• Perform basic computer tasks related to billing, inventory updates, and daily sales entries.
• Prepare beverages such as coffee, tea, and other caf-style drinks when assigned (barista duties).
• Maintain cleanliness and organization at the counter area to ensure a pleasant customer experience.
• Ensure stock availability at the counter and coordinate with the team for refills.
• Address customer queries and resolve minor issues to ensure customer satisfaction.

Requirements:

• Basic computer knowledge and familiarity with billing software.
• Good communication and customer service skills.
• Ability to multitask and manage counter operations efficiently.
• Willingness to learn barista skills and beverage preparation.
• Prior experience in retail, F&B, or customer-facing roles is an added advantage.