Hiring Chat Support Executive For International Tech Support Process |

Job Overview

We are hiring Customer Success Associates for the Vivint Tech Support Chat Process at Transcom. This is a non-voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 6 months of international process experience.

Key Responsibilities

• Provide chat-based tech support to international clients.
• Resolve customer issues professionally and in a timely manner.
• Maintain high accuracy and customer satisfaction levels.
• Communicate clearly and effectively in English.
• Collaborate with internal teams to escalate and resolve issues as needed.

Qualifications & Experience

• Education: Graduate in any field; undergraduates are also eligible.
• Experience: Minimum 6 months of experience in an Technical process.
• Skills: Excellent written communication and English fluency required.

Work Schedule & Shifts

• 5 Days Working
• Rotational Shifts
• Rotational Weekly Offs

Salary & Benefits

• CTC: 25,000-31,000 per month
• Perks: Both side cabs provided