Hiring: Back Office – Chat & Email Support (International Client)

Description

We are seeking freshers/entry-level candidates for the position of Back Office – Chat & Email Support. The successful candidate will be responsible for providing high-quality support to our international clients through chat and email communication.

Responsibilities

• Provide efficient and effective chat and email support to international clients.
• Resolve customer inquiries and issues in a timely manner.
• Maintain a high level of professionalism and customer service.
• Document customer interactions and feedback accurately.
• Collaborate with team members to improve processes and service quality.

Skills and Qualifications

• Excellent written communication skills in English.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Basic knowledge of customer support tools and software.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong attention to detail and ability to multitask.