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CBRE

Helpdesk Associate

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  • Posted 21 hours ago
  • Be among the first 10 applicants
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Job Description

  • Knowledge of complaint management system/software, he will be is the first point of contact for tenants, occupants & Building services team.
  • Get answers to questions, help with problems, understand customer & provide 1st hand resolutions.
  • Coordinate with PM team for assigning complaints & follow-up till its closure.
  • Updating end-user on closure & get feed backs.
  • Daily tracking of complaints, sharing trackers having type of criticality wise analysis.
  • Other duties as assigned by PM

More Info

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About Company

CBRE Group, Inc. is an American commercial real estate services and investment firm. The abbreviation CBRE stands for Coldwell Banker Richard Ellis. It is the world's largest commercial real estate services and investment firm (based on 2021 revenue).
The firm is ranked 122nd on the Fortune 500 and has been included in the Fortune 500 every year since 2008.[6] CBRE serves more than 90 of the top 100 companies on the Fortune 100. It is one of the "Big Four" commercial real estate services companies, alongside Cushman & Wakefield, JLL and Colliers

Job ID: 143969935