Help Desk Technician

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This is a full-time remote role for a Help Desk Technician. The Help Desk Technician will be responsible for providing technical support, troubleshooting issues, repairing desktop computers, and offering help desk support. Daily tasks involve diagnosing hardware and software problems, providing timely assistance to end users, and maintaining accurate records of all support requests.

• Experience with desktop computers and computer repair skills
• Proficiency in technical support, help desk support, and troubleshooting
• Excellent problem-solving and communication skills
• Ability to work independently and manage time effectively in a remote setting
• Relevant certifications in IT support or computer repair are a plus
• Bachelor's degree in Information Technology or related field is preferred