Healthcare Relationship Associate
We are looking for a
Clinic Relations Coordinator who will play a vital role in maintaining and strengthening relationships with our partner clinics.This position involves day-to-day communication and coordination to ensure clinics are well-supported and effectively engaged with our services. If you're organized, proactive, and people-oriented, this role could be a great fit for you.
Requirements
- Serve as the primary point of contact for assigned clinics, managing communication via phone and email
- Address inquiries and provide timely support to clinic staff
- Coordinate seamlessly between partner clinics and our internal medical team
- Track and report on clinic interactions, identifying trends and areas for improvement
- Assist with sharing service updates, process changes, and necessary documentation
- Build and maintain strong professional relationships to drive engagement and trust
What we Expect from you
- Proficiency in email communication and basic tools such as Microsoft Outlook, Word, and Excel
- Self-motivated, dependable, and able to work independently in a remote setting
What you've got
- Strong verbal and written communication skills in English (neutral accent preferred)
- Excellent attention to detail and follow-through
- Ability to manage multiple clinic accounts and prioritize tasks effectively
- Previous experience in customer service or the healthcare industry is a plus
