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NHS Scotland

Health Care Support Worker - Specialist Community Paediatrics

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Job Description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Health Care Support Worker is required for West Dunbartonshire Community Children's Nursing Team as part of Specialist Children's Services NHS GG&C.

The post holder will support the Community Children's Nursing Service to provide an accessible, appropriate, culturally sensitive, safe, person centred and effective service for children, young people and families in the community, by working in partnership with service users, care providers and other agencies.

The work will be facilitated, supervised and supported by the Community Children's Nursing Team, and post holder is expected to work across all community paediatric nursing pathways in West Dunbartonshire HSCP which includes CCN Home / CCN Additional Support for Learning (ASL) Kilpatrick and Riverside Schools, Health for All and Disability Nursing Services.

The post holder will be expected to work within the Acorn Paediatric Community and Acute clinics, including Trisomy 13 (Down's Syndrome) Clinic. They will be expected to assist at Immunisation Clinics within Kilpatrick and Riverside ASL Schools.

The post holder will assist the Registered Nurse to carry out sleep hygiene and sleep reviews.

Post holder will be expected to carry out home visits, carrying out a variety of clinical tasks including venepuncture.

Post holder will be expected to assist children, young people and families in relevant settings to address health promotion activities that can positively improve health and wellbeing

Duration, Location, and Working Pattern:

  • Location based in Acorn Centre, Vale of Leven Hospital
  • Permanent Contract
  • Full-time position (37 hours per week)
  • Shift pattern fort his post are 0900am to 1700pm , 4 days per week, 0900am-15:30pm 1 day per week. The service is Monday - Friday

Key Responsibilities

  • The Healthcare Assistant will be responsible for delivering safe, efficient and person centred care to service users / families, as delegated and directed by the SCPT Nursing team. The post holder will support the SCPT Nursing team in the delivery of care to service users, families / carers.
  • The post holder will promote a culture of engagement with service users, families / carers, which includes as core principles and values an approach which is caring, compassionate, courteous, empathetic and respectful.
  • The post holder will promote the principles of self care to clients, families and carers and empower them to access and use health resources in their community.
  • Attend staff meetings and clinical and mandatory training and be encouraged to record their training participation and learning experiences in Knowledge and Skills Framework.
  • Participate in systems of practice support and personal development planning in line with the Knowledge and Skills Framework
  • Maintain accurate and up to date clinical records ensuring compliance with the Data Protection Act and Freedom of Information Act in discussion with SCPT Nurse supervising case.
  • Work within national, organisational and local policies, procedures and guidelines to ensure maintenance of safe, person centred and effective practices working practices for children, young people and families.
  • To work with an awareness of cultural differences and be respectful of those with regard to colleagues, children, families, young people, and communities.
  • Establish and maintain professional relationships within and outside of the SCPT Nursing team.
  • Refer to a senior member of the SCPT Nursing team for any questions they may have relating to children, young people and families, or for any suggestions or complaints that they wish to raise.

Knowledge, training, qualifications and/or experience required to do the job:

  • SVQ Level 3 in Healthcare or equivalent experience
  • Ability to work with people and as part of a team.
  • Ability to work without direct supervision.
  • Good communication skills both written and verbal.
  • Ability to work with children, young people and families
  • Basic computing skills.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

  • A minimum of 27 days annual leave, increasing with length of service, plus public holidays
  • Membership of the NHS Pension Scheme, including life insurance benefits
  • Salary Sacrifice Car Benefit Scheme
  • Development opportunities including study bursaries, e-learning and classroom-based courses
  • Enhanced pay for working public holidays
  • NHS discounts on a wide range of goods and services
  • Confidential employee support and assistance, including counselling and psychological therapies

Interested

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Clare Lewis, Nurse Team Lead, 01389817429 or email [Confidential Information]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

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About Company

Job ID: 143956047