Head - US Talent Delivery

Head - US Talent Delivery

Glider, a Findem Company | Bangalore (On-site) | US Shift | Full-Time

Role at a Glance-

• Company: Glider, a Findem Company (Glider AI is now part of Findem)
• Role: Head - US Talent Delivery (leadership role)
• Location: Bangalore office, work from office
• Shift: US hours
• Experience: 12+ years in US IT staffing or talent delivery
• Clients: Fortune 500 enterprise clients in the US

About Findem

Findem is HR 2.0. Our People Intelligence platform uses true AI and machine learning to power talent acquisition and people analytics, helping companies build more engaged, diverse teams and close talent gaps faster. Backed by top-tier investors including Wing Venture Capital (the firm behind Snowflake, Cohesity and Gong), Findem is trusted by scaling, pre-IPO and publicly traded companies to solve their biggest HR and talent challenges.

About Glider, a Findem Company

Glider, the #1 Skills Validation Platform in HR Tech (G2, 2024), is now part of Findem. Its AI-powered platform handles full-funnel talent acquisition (sourcing, assessment, interviews and fraud detection) for Fortune 500 companies across fintech, IT services and enterprise. Together, Findem and Glider are redefining how the world hires, delivering real hiring outcomes, not just software.

About the Role

This is a senior leadership role, not an individual recruiter position. You'll own end-to-end delivery for our US enterprise accounts and act as the bridge between our India-based recruiting team and Fortune 500 clients in the US. You'll work on outcome-based SLAs, on an AI-powered platform, and help shape how we scale delivery globally.

What You'll Do

• Lead a team of recruiters and schedulers running high-volume US-shift talent delivery
• Own client SLAs: time-to-first-presentation, candidate acceptance ratio, quality scores and cost-per-presentation
• Act as the primary escalation point for US enterprise clients: manage expectations, resolve issues and build long-term trust
• Run daily standups, weekly pipeline reviews and monthly client performance reporting
• Hire, train and coach team members, and build a culture of accountability and continuous improvement
• Optimize recruiter workflows, assessment pipelines and outbound sourcing on our AI platform
• Partner with US leadership to onboard new clients and scale delivery operations

What You Bring (Must-Haves)

• 12+ years of experience in US IT staffing or talent delivery
• Proven track record of directly managing 10+ recruiters in a high-volume, performance-driven environment
• Deep knowledge of US tech hiring: mobile (iOS/Android), backend, full-stack, Java, Python
• Experience owning client SLAs and delivery metrics
• Strong English communication for daily calls with US enterprise clients
• Willingness to work US hours (6 PM – 3 AM IST) from our Bangalore office

Good to Have

• Experience with RPO or outcome-based delivery models
• Hands-on with ATS platforms and sourcing tools (LinkedIn Navigator, Apollo, Findem, GitHub)
• Startup experience in a fast-moving, data-driven, low-ego culture

This Role May Not Be the Right Fit If You

• Are looking for a remote, hybrid or day-shift role
• Have experience mainly in domestic or non-IT recruitment
• Haven't directly led a recruiting team

Why Join Us

• Work with AI-powered recruiting tools that are ahead of the market
• Direct exposure to Fortune 500 US clients from day one
• Competitive compensation plus a performance bonus tied to delivery outcomes
• Shift allowance and additional benefits for US-hour work
• Be part of the Findem + Glider growth story