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Universal Sompo General Insurance Co. Ltd.

Head Total Rewards & People Operations

12-14 Years
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Job Description

Abou the role:

The Head of Total Rewards & People Operations is a strategic HR leader responsible for designing and managing the organization's compensation, benefits, and recognition programs, while also overseeing core HR operations to ensure seamless employee lifecycle management. This role combines strategic reward planning with operational excellence to enhance employee experience and drive organizational performance.

Key Responsibilities:

Total Rewards

  • Develop and implement a comprehensive Total Rewards strategy aligned with business objectives.
  • Design and manage compensation structures, incentive programs, and executive pay frameworks.
  • Oversee benefits programs, wellness initiatives, and recognition platforms to ensure competitiveness and engagement, ensuring renewal of employee benefit policies.
  • Conduct market benchmarking and compensation analysis to maintain market alignment.
  • Ensure compliance with local labor laws, tax regulations, and internal governance standards.
  • Attend to internal and external audits

People Operations

  • Lead HR operations including onboarding, employee data management, payroll coordination, and HRIS administration.
  • Drive process improvements for efficiency, accuracy, and employee experience.
  • Ensure timely and accurate execution of HR transactions and compliance with statutory requirements.
  • Partner with HR Business Partners and Talent teams to deliver seamless employee lifecycle processes.
  • Implement HR technology solutions and analytics to support decision-making and operational excellence.
  • Attend to internal and external audits
  • Vendor management

Analytics & Reporting

  • Provide insights on compensation trends, workforce costs, and operational metrics to leadership.
  • Develop dashboards and reports for strategic decision-making.

Qualifications & Experience:

  • Master's degree in HR, Business Administration, or related field.
  • 12+ years of progressive HR experience, with significant exposure to Compensation & Benefits and HR Operations.
  • Strong understanding of reward strategy, HR processes, and compliance frameworks.
  • Expertise in HR systems and data analytics.
  • Excellent stakeholder management and communication skills.

More Info

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Job ID: 138929883