1 Operations & Trade Settlement

• Oversee the end-to-end trade lifecycle — order management, trade execution coordination, settlement, and reconciliation.
• Ensure T+1 settlement discipline, monitor trade confirmations, and resolve breaks with custodians and brokers.
• Execution and tracking of Mutual fund transaction including non-financial ones.
• Manage relationships with custodians (CDSL/NSDL), brokers, clearing members, and prime brokers.
• Monitor daily NAV computation and portfolio valuation across client accounts.
• Implement and maintain straight-through processing (STP) workflows to minimize manual errors.

2  Client On-boarding & KYC/AML

• Oversee client on-boarding processes in compliance with PMLA, FATF guidelines, and SEBI KYC norms.
• Ensure thorough due diligence — PAN, Aadhaar, FATCA/CRS declarations, beneficial ownership, and risk profiling.
• Coordinate with KRAs (KYC Registration Agencies) for seamless client registration.
• Maintain and periodically review KYC records, triggering enhanced due diligence (EDD) for high-risk clients.
• Manage client documentation, agreement execution (portfolio management agreement, power of attorney), and record-keeping as per SEBI norms.

3  Regulatory Compliance Support

• Support the Compliance Officer in ensuring adherence to SEBI (Portfolio Managers) Regulations, 2020 and all applicable SEBI circulars.
• Ensure timely submission of regulatory reports — SEBI monthly/quarterly data submissions, Form A, PAISA portal reporting, etc.
• Maintain and update the Operations Manual, Standard Operating Procedures (SOPs), and compliance checklists.
• Prepare for and coordinate SEBI inspections, audits, and due diligence exercises by clients or consultants.
• Monitor regulatory updates from SEBI, RBI, AMFI, and BSE/NSE and implement operational changes accordingly.
• Oversee compliance with insider trading prevention policies and conflict-of-interest frameworks.

4  Fund Accounting & Reporting

• Oversee accurate maintenance of client-wise portfolio records, P&L statements, and performance reports.
• Ensure accurate computation of fees — management fees, performance fees (hurdle rate, high water mark) as per agreements.
• Coordinate quarterly client reporting — performance attribution, holdings statement, transaction summaries.
• Liaise with auditors for annual financial statement preparation and statutory audit of the PMS entity.
• Monitor fund-level expenses, TDS on income, GST applicability, and STT/CTT accounting.

5  Technology & Systems

• Manage and optimize PMS back-office systems — Wealth Spectrum portfolio management software, CRM, and reporting platforms.
• Lead technology projects — system migrations, integrations with depositories, RTAs, custodians, and broker platforms.

6  Team Leadership & Process Governance

• Build, mentor, and lead a high-performing operations team across middle-office, back-office, and client service functions.
• Define and enforce SOPs, TATs (turnaround times), escalation matrices, and quality benchmarks.
• Drive a culture of accuracy, accountability, and continuous improvement within the operations team.
• Conduct periodic internal audits of operational processes and implement corrective action plans.
• Manage staff training on regulatory updates, system changes, and operational best practices.

7  Client Servicing & Investor Relations Support

• Act as an operational escalation point for client queries — portfolio statements, transaction histories, and performance reports.
• Coordinate smooth transitions during client on-boarding, exits, portfolio restructuring, or account closures.
• Work with relationship managers to deliver superior client experience and reduce operational turnaround times.
• Handle client grievances from an operational perspective and ensure timely resolution within regulatory TATs.

4.  REQUIRED QUALIFICATIONS & EXPERIENCE

1  Educational Qualifications

• Chartered Accountant (CA) / MBA (Finance) from a reputed institution / PGDM Finance
• NISM Certification — Series-IX (Research Analyst) or Series-XXI-A (PMS Distributor) preferred
• Additional certifications in risk management, AML/KYC, or fintech operations are advantageous

2  Professional Experience

• 10 – 15 years of total experience with minimum 5 years in a senior operations role within a PMS, AMC, Wealth Management firm, or NBFC.
• Demonstrated experience managing a team in a regulated financial services environment.
• Strong working knowledge of SEBI (Portfolio Managers) Regulations, 2020 and related SEBI circulars.
• Exposure to managing AUMs above ₹500 crore is preferred.
• Prior experience handling SEBI inspections or regulatory audits is highly desirable.

3  Technical & Domain Knowledge

• Deep familiarity with custodians (CDSL/NSDL), broker settlement systems, and clearing corporation frameworks.
• Working knowledge of portfolio management, Investment advisory, Mutual Fund distribution or.
• Understanding of financial instruments — listed equity, debt securities, REITs, InvITs, ETFs, and derivatives.
• Knowledge of GST/TDS/STT applicability in PMS transactions.
• Proficiency in Excel (advanced), data tools, and MIS reporting.