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NxtWave

Head Of University Operations Manager

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  • Posted 17 days ago
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Job Description

About NIAT (NxtWave Initiative)

NIAT, powered by NxtWave, partners with universities to deliver cutting-edge industry-integrated programs. We work closely with academic institutions to align curriculum, infrastructure, and operations for scalable program delivery across campuses.

We are seeking a dynamic operations leader to own and execute the post-onboarding operations of universities ensuring seamless rollout, integration, and governance across 50+ campuses.

Key Responsibilities

Post-Onboarding Operations Leadership

  • Drive end-to-end execution once a university signs MoU with NIAT.
  • Coordinate internal and external stakeholders to ensure on-time go-live.
  • Oversee website integration, campus readiness, and official collaboration showcases.

Curriculum & Academic Operations

  • Facilitate curriculum alignment with NIAT programs.
  • Support in obtaining BOS/Academic Council approvals.
  • Track delivery quality and compliance across universities.

Infrastructure & Readiness

  • Own the classroom setup process through the Infrastructure Playbook.
  • Ensure hostel readiness, logistics, and facility compliance.
  • Liaise with university admin teams for timely infra execution.

Financial Enablement

  • Coordinate Escrow Account and Payment Gateway setups with finance teams.
  • Monitor fee flow, reconciliation, and compliance.

Stakeholder Management

  • Build deep relationships with university VCs, Registrars, and Deans.
  • Act as the primary point of contact for university partners.
  • Escalate blockers, resolve issues, and drive governance cadence.

Internal Collaboration

  • Work cross-functionally with Legal, Finance, Curriculum, and Tech teams.
  • Create standardized SOPs and reporting mechanisms for scalable ops.

Team Leadership & Scale Management

  • Build and manage a team of regional operations executives.
  • Own execution across 50+ universities through a mix of direct & indirect management.

Key Skills & Attributes

  • Proven experience (812 years) in multi-site operations or program rollout.
  • Strong stakeholder management and communication skills.
  • High execution speed, ownership mindset, and problem-solving ability.
  • Excellent organizational & documentation discipline.
  • Readiness for 1015 days/month travel.
  • Comfort working in fast-paced, high-growth environment

What We Offer

  • Opportunity to shape operations at scale across India's top universities.
  • High ownership role with direct business impact.
  • Cross-functional exposure across Education, Tech, and Operations.
  • Entrepreneurial culture with a focus on speed and accountability.

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About Company

Job ID: 135089271

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