Head of Service Delivery

Michael Page

Mumbai, India

15-17 Years

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Posted 19 hours ago
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Job Description

High-impact leadership role in service delivery
Drive transformation across IB, PE & asset servicing verticals

Job Description

Lead end-to-end delivery of capital markets and alternative investment operations
Oversee large teams across trade support, fund administration, reconciliation, and client reporting
Drive operational excellence, SLA governance, and risk & compliance adherence
Own P&L performance, cost optimization, and margin improvement initiatives
Lead business transitions, migrations, and transformation programs
Partner with global stakeholders including investment banks, asset managers, and PE clients
Develop scalable operating models leveraging automation and process re-engineering
Build leadership bench strength, succession planning, and talent development frameworks
Identify cross-sell and new revenue opportunities within existing client relationships

The Successful Applicant

15+ years of experience in delivery capital markets, fund administration, or IB operations
Strong exposure to securities settlements, trade lifecycle, loan syndication, or fund accounting
Proven experience managing large global delivery teams (100+ FTE preferred)
Demonstrated ownership of financial metrics including margins and cost management
Experience managing global clients across US/EMEA/APAC regions
Strong stakeholder management and executive communication skills

What's on Offer

Opportunity to lead a high-growth delivery vertical within a global financial services platform
Significant visibility with senior leadership and international clients
Platform to build scalable operations and drive strategic transformation
Competitive compensation aligned to leadership impact
Strong career progression within a rapidly expanding organization

More Info

Job Type:

Permanent Job

Function:

Financial Services

Employment Type:

Full time

About Company

Michael PageJob Source: www.michaelpage.co.in

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 147225895

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