Job Description – Head of Quality
Location: Bantala, Kolkata – Onsite
Reporting To: CEO
Experience: 8–10 Years
CTC: Up to ₹12 LPA
Industry: Garments / Apparel – Mandatory
About the Role
We are looking for an experienced Head of Quality to lead the end-to-end quality function across our garment manufacturing and job-work ecosystem. The role will be responsible for establishing strong quality standards, ensuring production compliance, managing job-work quality, and driving consistent product quality across the business.
The ideal candidate should have strong hands-on experience in the garment/apparel industry, with a deep understanding of ethnic wear, garment construction, finishing, workmanship, and B2B quality requirements.
Key Responsibilities
- Lead the overall Quality function across production, job work, and vendor operations.
- Define and implement quality standards, inspection processes, SOPs, and quality checkpoints.
- Manage job-work/B2B quality from pre-production to final dispatch.
- Conduct and monitor inline, mid-line, and final inspections to ensure quality compliance.
- Work closely with production, merchandising, sourcing, and vendors to identify and resolve quality issues.
- Drive root-cause analysis and corrective/preventive actions (CAPA) for recurring quality issues.
- Establish vendor/job-worker quality benchmarks and continuously monitor performance.
- Ensure compliance with approved samples, measurements, workmanship, construction, finishing, and packing standards.
- Identify recurring defects and implement preventive measures to reduce rejection, alteration, and rework.
- Build and maintain quality MIS, vendor quality reports, rejection reports, and improvement dashboards.
- Develop and strengthen the quality team structure, processes, and accountability.
- Conduct regular vendor/job-worker audits and quality reviews.
- Ensure quality standards are consistently maintained across ethnic-wear products.
Must-Have Requirements
- 8–10 years of relevant experience in the Garments/Apparel industry – Non-Negotiable.
- Strong experience in garment manufacturing and job-work quality management.
- Prior experience managing B2B/vendor/job-work quality is mandatory.
- Strong understanding of Indian ethnic wear, garment construction, finishing, and workmanship.
- Hands-on knowledge of AQL, inline inspection, final inspection, defect analysis, and quality control systems.
- Experience in managing and developing quality teams.
- Strong vendor management and problem-solving capabilities.
- Ability to work closely with senior leadership and take ownership of quality outcomes.
- Willingness to work onsite at Bantala, Kolkata.
Preferred Candidate Profile
The ideal candidate should be a hands-on Quality Leader who can independently build and strengthen the quality function rather than only perform inspection activities. Candidates with strong exposure to ethnic wear + job-work/vendor management + B2B quality will be strongly preferred.
