Head of Quality Control

JOB DESCRIPTION – QUALITY HEAD

Position: Quality Head

Industry: Sheet Metal / Automotive Components

Experience: Minimum 15-20 Years

Location: Faridabad ( On-Site )

Key Responsibilities

* Overall responsibility for Quality Management across sheet metal manufacturing operations.

* Directly handle OEM customers, customer visits, meetings, quality reviews and day-to-day customer quality requirements.

* Manage customer complaints, quality issues, 8D reports, corrective and preventive actions (CAPA) and ensure timely closure.

* Maintain strong professional relationships with OEM customers and act as the primary quality interface.

* Handle customer audits, process audits, product audits and ensure successful closure of observations.

* Ensure compliance with OEM quality standards, specifications and customer-specific requirements.

* Lead PPAP, APQP, FMEA, Control Plan, MSA, SPC and other quality-related activities.

* Drive continuous improvement, defect reduction, PPM reduction and process quality improvement.

* Coordinate with Production, Tool Room, Engineering and NPD teams to ensure consistent product quality.

* Monitor rejection, rework, customer complaints and quality performance through appropriate KPIs.

* Lead and develop the Quality team and establish a strong quality culture across the organization.

Preferred OEM Customer Experience

Candidate should have strong hands-on experience in customer quality handling with major automotive OEMs, preferably:

* Honda

* Hero

* Maruti Suzuki

* Other Major Automotive OEMs

Candidate Profile

* Minimum 20 years of relevant experience in Sheet Metal / Automotive Component manufacturing.

* Strong experience in OEM customer handling and customer relationship management.

* Proven experience in independently heading the Quality function.

* Strong knowledge of automotive quality systems, problem-solving tools and OEM requirements.

* Excellent communication, customer-handling, analytical and team-management skills.

* Should be capable of independently handling customer complaints, audits, quality reviews and critical quality issues.