Purpose of the Role:
Aims to ensure that the product an organization provides is fit for purpose, is consistent and meets both external and internal requirements.
Work Experience Required (In yrs.):
Total Years of experience needed 16 - 20 Years
Relevant Experince needed 10 - 15 Years
Responsibilities:
- Responsible for overall quality chain starting from Incoming Quality, In-process Quality Assurance, Final Quality Assurance, Customer Feedback and Corrective Actions
- Facilitate entire TQM Journey in consultation with Plant Head & TQM Head
- Coordinate Six Sigma Methodology, ISO 9001 etc. systems
- Drive tools / techniques like APQP, PPAP, FMEA, 7 QC Tools etc.
- Drive Kaizen & PPM reduction Projects
- Coordinate with materials dept for Vendor Development Process
- Conduct Vendor Meets
- Implement Product Certification like CE, UL etc
- Coordinate with new Product Development Process & Manufacturing Engineering Department for productionisation.
- Lead a team of engineers for Process, Products & System Audits
- Management Representative for Plans and drive ISO-9001 QMS across the plants
- Conduct Management Review Meetings
- Preparation of Quality Assurance Plans for products and handling third party / customer inspections
- Driving Design Review Process for New Products
- Handle customer quality complaints
- Visit to sites of products installed in field.
Key Performance Indicator:
- Reduction and quick closure of customer complaints
- Reduction in Plant PPM
- Establishing TQM culture in the plant
- Reduction in COPQ
- Upgrading Quality Management system to ISO 9000:2015
- NPD - First Time Right
Technical Skills:
- Knowledge of working in SAP/ any other ERP environment, well versed with ISO system, Project management Skill
- Well-versed with Quality methodologies
- Preferably should be a Six Sigma Black Belt holder
- Good knowledge of cost saving techniques, well versed with latest problem solving techniques, and troubleshooting techniques
Educational Qualification:
- Essential: B.E./B.Tech. or Diploma with specialization in Mechanical, Production, Electrical, Industrial Engineering, from a State/Govt. recognized University.
- Preferred: Post Graduation in operations/quality management
Functional/Technical Expertise:
- Working in SAP / any other ERP environment, Excellent in methodologies of Lean, Six Sigma, Operational Management.
- Experience in Automotive quality assurance experience.
