Head of PMO (Project Management Office)

Hiring: Head of PMO (Project Management Office)

Location:Coimbatore

Experience:815 Years

Industry:Data Services | Information Services | KPO | SaaS Data Operations

About the Organization

We are a fast-growing data services organization supporting global information services firms, SaaS platforms, publishers, and intelligence companies.

Our core capabilities include:

* Data Research & Enrichment

* Data Validation & QA

* Call Center Operations

* Automation & Process Optimization

* Large-Scale Recurring Delivery Programs

We are building a strong, scalable Project Management Office (PMO) to drive delivery excellence, governance, and predictability across the organization.

Role Overview

We are seeking a strategic and execution-focused Head of PMO to design and lead a structured, metrics-driven project delivery framework.

This leadership role will collaborate closely with Research, QA, Call Center, Automation, IT, and Solution Engineering teams to ensure seamless execution, strong governance, and consistent delivery quality.

Key Responsibilities

* PMO Framework & Process Design

* Delivery Governance & Quality Management

* Project & Program Management Excellence

* Capability Building & Leadership Development

* Cross-Functional Alignment

* Reporting & Data-Driven Decision Making

* Governance & Compliance Management

Key Outcomes

* Standardized and scalable PMO framework

* Improved delivery predictability and SLA adherence

* Strong governance and reduced project risks

* Enhanced PM and Team Lead capability

* Clear performance visibility

* Reduced repeat errors through strong RCA practices

Required Experience

* 815 years in Data Services, Information Services, KPO/BPO, or SaaS data operations

* Proven experience building or scaling a PMO or delivery governance function

* Strong understanding of data operations workflows

* Expertise in project/program governance and operational excellence

* Excellent stakeholder management and communication skills

* Experience in training, mentoring, and capability building

Key Competencies

* Systems thinking & structured problem-solving

* High ownership and accountability

* Ability to influence cross-functional teams

* Strong documentation and process orientation

* Quality-driven mindset with RCA expertise

* Ability to scale processes in a growing organization

Why Join Us

* Opportunity to build the PMO function from the ground up

* High-impact leadership role with strong visibility

* Global exposure

* Culture focused on clarity, ownership, and continuous improvement

If you're ready to build a world-class PMO in a fast-scaling data organization, we'd love to connect.

Apply now or message us directly to learn more.

Interested candidates can share their updated resume.

Email: [Confidential Information]

WhatsApp: +91 99948 63807

Referrals are welcome.