Head of Outbound Sales

This role is for one of our clients
Industry: Software Development

Seniority level: Mid-Senior level

Min Experience: 5 years

Location: Bengaluru

JobType: full-time

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a dynamic Head of Outbound Sales North America to lead and scale a high-performing outbound SDR team focused on driving pipeline growth for the US market. This leadership role combines strategy, execution, and coaching, ensuring the team consistently delivers qualified enterprise and mid-market opportunities. The ideal candidate brings strong B2B SaaS experience, a data-driven approach, and a passion for building and mentoring top sales talent in fast-paced, high-growth environments.

Key Responsibilities
Team Leadership & Development
Build, hire, and mentor a high-performing outbound SDR team focused on the North American market.

Foster a results-oriented, high-energy culture that motivates the team to consistently exceed pipeline and lead generation goals.

Provide ongoing coaching, performance feedback, and skill development workshops to elevate SDR effectiveness.

Outbound Strategy & Execution
Define and implement scalable outbound sales strategies to generate qualified pipeline for enterprise and mid-market accounts.

Own team-level outbound quotas and ensure predictable monthly and quarterly outcomes.

Develop structured outreach cadences, lead qualification frameworks, and follow-up processes to improve conversion rates.

Performance Management & Analytics
Establish KPIs, activity benchmarks, and quality metrics for individual and team performance.

Monitor pipeline health, track SDR activity, and deliver data-driven reports and forecasts for leadership.

Continuously analyze performance metrics to identify improvement opportunities and optimize team efficiency.

Cross-Functional Collaboration
Partner with Sales Leadership to refine lead qualification criteria and improve SDR-to-Account Executive handoffs.

Collaborate with Marketing on account targeting, messaging alignment, and ABM campaigns.

Share insights and best practices across teams to support broader revenue goals.

Training & Enablement
Conduct regular call reviews, skill-building workshops, and knowledge-sharing sessions.

Maintain a library of outreach strategies, scripts, and templates to support consistent execution across the team.

Experience & Qualifications
5+ years in B2B SaaS sales, including at least 2 years in SDR leadership or equivalent roles.

Proven success managing outbound SDR teams targeting the North American (US) market.

Track record of generating enterprise and mid-market pipeline (accounts with 5,000+ employees).

Comfortable working US Central business hours from an in-office setup in Bangalore.

Strong leadership, coaching, and people-management skills with a focus on driving performance.

Data-driven mindset with hands-on experience tracking sales metrics, analytics, and forecasts.

Proficiency with CRM and sales platforms such as HubSpot or Salesforce.

Bonus: Exposure to ABM or intent platforms like Demandbase, 6sense, or similar tools.

Bachelor's degree in Business, Marketing, or a related field.

Key Skills
Team Leadership & Coaching

Outbound Sales Strategy & Execution

Enterprise & Mid-Market B2B SaaS Sales

North American Market Expertise

Performance Management & Forecasting

CRM & Sales Tools (HubSpot, Salesforce)

Data Analytics & Sales Metrics

ABM & Account Targeting

Process Optimization & Pipeline Management

Cross-Functional Collaboration