Head of Operations

Company: Maxsure Bidders Private Limited

Location: Gurugram, HR (On-site)

Employment Type: Full-time

Maxsure Bidders Private Limited is India's leading digital auction platform, specializing in salvage disposal and asset recovery services. Founded in 2021, we bridge the gap between traditional offline salvaging and modern e-auction technology. We bring transparency, CVC-compliance, and efficiency to the insurance, banking, and manufacturing sectors. With a nationwide presence and a vast network of KYC-compliant buyers, we are committed to maximizing value recovery through innovation.

We are looking for a dynamic Operations Manager to bridge the gap between our ground-level salvage operations and our digital auction platform. You will be responsible for the end-to-end lifecycle of an assetfrom initial inspection and offline salvage management to the final execution of the e-auction. The ideal candidate is a problem-solver who enjoys a mix of office-based strategy and on-site operational oversight.

• Salvage Management: Oversee the physical inspection, documentation, and movement of salvage assets from various locations across India.
• E-Auction Execution: Manage the listing process on our digital platform, ensuring all asset details are accurate and transparency standards are met.
• Vendor & Buyer Management: Coordinate with KYC-compliant buyers and logistics partners to ensure smooth transitions post-auction.
• Process Improvement: Identify bottlenecks in the offline-to-online workflow and implement technology-driven solutions to increase speed and efficiency.
• Compliance: Ensure every auction follows CVC guidelines and company regulatory policies to maintain our trusted partner status.
• Reporting & Analytics: Track auction success rates, recovery values, and operational costs to report directly to senior leadership.
• Field Coordination: Lead and mentor a team of field executives to ensure timely asset verification and inventory management.

• Experience: 36 years of experience in Operations Management. Prior experience in Insurance Salvage, Logistics, Asset Recovery, or E-commerce Auctions is highly preferred.
• Education: Bachelor's degree in Business, Operations, or a related field (MBA is a plus).
• Technical Skills: Proficiency in using CRM tools, auction software, and Microsoft Excel for data tracking.
• Soft Skills: Strong negotiation skills, ability to manage on-ground labor/vendors, and excellent communication for stakeholder management.
• Mobility: Willingness to travel to salvage sites as required.

• Industry Leader: Work with India's top digital auction firm.
• Innovation: Be at the forefront of digitizing a traditional multi-billion dollar industry.
• Growth: Opportunity to move into senior leadership as the company scales its nationwide footprint.