Key Responsibilities
Learning Strategy & Direction
- Define and execute a comprehensive Learning & Development strategy aligned with organisational goals, workforce planning, and future capability requirements.
- Translate business strategy into meaningful learning and capability-building initiatives that drive performance and long-term competitiveness.
- Identify future capability needs-including leadership, digital fluency, and technical skills-and ensure proactive development pathways are in place.
- Establish enterprise standards for leadership development, compliance training, and digital learning.
- Develop and manage the L&D budget, ensuring effective resource allocation and return on investment.
Programme Design & Delivery
- Lead the design, development, and delivery of high-impact learning programmes, including workshops, e-learning modules, coaching sessions, and blended learning experiences.
- Design and implement leadership development programmes for all levels-from emerging talent to senior executives-spanning cohort learning, coaching, and experiential development.
- Create clear career development pathways that support progression, retention, and succession planning.
- Develop modern, engaging learning content across multiple formats-digital, interactive, and experiential-to enhance accessibility and learner engagement.
Learning Technology & Innovation
- Own and evolve the global Learning Management System (LMS/LXP) ecosystem stay ahead of AI-enabled learning, digital content, and emerging platforms.
- Leverage data and analytics to personalise learning journeys, predict skill gaps, and measure programme effectiveness.
- Drive adoption of innovative learning technologies-including mobile learning, microlearning, and virtual training-to create scalable and engaging programmes.
Data, Evaluation & Impact
- Establish a robust measurement framework to assess the effectiveness and ROI of learning initiatives, reporting insights to executive and Board-level stakeholders.
- Collect, interpret, and report on key learning metrics, using course completion data, assessments, and feedback to guide continuous improvement.
- Use data-driven insights to refine learning strategy and demonstrate tangible business outcomes.
- Collaboration & Stakeholder Engagement
- Partner with senior leadership and HRBPs to identify capability gaps, align learning priorities with business objectives, and co-create targeted solutions.
- Build strong relationships with external partners, vendors, and learning institutes to bring cutting-edge development opportunities to the organisation.
- Act as a strategic advisor to management on learning, skills gaps, and organisational development.
Team Leadership & Development
- Lead, mentor, and develop a high-performing L&D team, fostering a culture of collaboration, curiosity, and continuous improvement.
- Drive a disciplined, data-driven approach to L&D delivery, ensuring high-quality execution and prioritisation across all initiatives.
- Build a strong L&D community of practice across the organisation, promoting knowledge-sharing, consistency, and best-practice alignment.
Organisational Development & Culture
- Lead or support organisational development initiatives-including change management, culture programmes, and succession frameworks.
- Embed a mindset of continuous learning, curiosity, and psychological safety-from onboarding through to senior leadership.
- Foster a culture of high performance through effective goal setting, feedback, and development planning.
Essential Skills & Experience
- Education: Bachelor's degree in Human Resources, Organisational Development or a related field
- Experience: 10+ years in Learning & Development, with at least 5 years leading global or multi-regional teams.
- Strategic Leadership: Proven expertise in designing and implementing enterprise-wide L&D strategies that drive business performance.
- Programme Design: Demonstrated ability to build learning solutions from scratch-including frameworks, content, delivery models, and evaluation methodologies.
- Leadership Development: Track record of designing and running impactful leadership programmes from first-time managers to senior executives.
- Learning Technology: Proficiency with Learning Management Systems, e-learning tools, and emerging learning technologies experience with AI-enabled learning is highly desirable.
- Commercial Acumen: Ability to link learning initiatives directly to business outcomes, with a strong focus on measurable impact.
- Stakeholder Management: Exceptional influencing and communication skills, with the ability to engage senior stakeholders and build positive relationships across all levels.
- Team Leadership: Experience leading and developing L&D teams, fostering high performance and a shared sense of purpose.
- Project Management: Strong project management skills with a track record of delivering complex, multi-stream initiatives.
- Technical Competence: High proficiency with M365 applications and data analysis tools.
- Language: Fluent in English, with outstanding written and verbal communication skills.
