Head of Learning and Development

Position : Head – Learning & Development

Location:Bengaluru (Corporate Office)

Company : Our Client operates reputed Hotels at various Resort/Leisure/Wildlife destinations.

About the Opportunity

Our client, a respected Hospitality and Leisure group with a portfolio of upscale resorts across some of India's most sought-after destinations is seeking a dynamic and strategic Head – Learning & Development to lead L&D function for a Cluster of Upscale Resorts.

The role requires regular travel to properties and close collaboration with business leaders to create a culture of continuous learning, service excellence, and employee growth.

Scope of the Role

The Head – Learning & Development will play a pivotal role in shaping the organization's people development strategy by designing and implementing learning frameworks that strengthen leadership capability, improve employee performance, and support long-term business growth.

He will partner closely with Resort General Managers, Department Heads, and HR teams to ensure learning interventions are aligned with operational priorities and guest experience objectives.

Key Responsibilities

• Strategic Learning & Development
• Talent Management & Leadership Development
• Operational Training Excellence
• Stakeholder & Business Partnership
• Culture, Engagement & Capability Building

Qualifications & Experience

Education

• Bachelor's Degree in Hospitality Management, Human Resources, Business Administration, or a related discipline.

Experience

• 12+ years of experience in Learning & Development or Training in Hospitality Industry.
• Strong hospitality industry Training experience with exposure to multi-property environments preferred.
• Demonstrated success in designing and implementing leadership development and talent management frameworks.
• Experience working closely with senior business leaders and managing large-scale learning initiatives.

Key Competencies

• Strategic Thinking & Learning Architecture
• Leadership Development & Succession Planning
• Talent Management & Organizational Development
• Stakeholder Management & Business Partnering
• Communication & Influencing Skills
• Change Management & Culture Building
• Team Leadership & Capability Development
• Hospitality Service Excellence