Head of Labour Resource Department (LRD) - Buildings & Factories

Role: Labour Relations & Workforce Mobilisation(Buildings & Factories Division)

Head Office: Mumbai (with regular travel to project sites pan-India)

Reporting To: Executive Director – Projects / Director – Strategy & Operations

Role Description

NCCCL is seeking a seasoned professional to lead and institutionalise labour contractor hiring, workforce mobilisation, and retention across all its buildings and factories construction projects.

This role is critical in moving from a project-led, ad-hoc labour mobilisation model to a centrally governed and strategically supported labour contractor ecosystem, aimed at ensuring timely deployment of skilled/unskilled workforce, improving contractor loyalty, and reducing execution delays due to manpower shortages.

Key Responsibilities

Labour Contractor Hiring & Network Development

Develop and own a pan-India network of reliable, trade-specific labour contractors (shuttering, masonry, bar-bending, plastering, tiling, etc.) for buildings and factory works.

• Build and manage a centralised database of labour contractors, capturing mobilisable strength, trade specialization, performance history, and compliance status.
• Design and implement standardised onboarding, evaluation, and re-engagement criteria to support project execution teams.

Labour Mobilisation & Planning

• Collaborate with Project Directors and Planning to forecast monthly workforce requirements for each project.
• Lead and oversee labour mobilisation across regions to ensure timely ramp-up and zero idle periods.
• Support stalled or underperforming sites with emergency labour augmentation through HO-linked contractors.

Labour Contractor Retention, Welfare & Relationship Management

• Identify and nurture long-term, high-performing labour contractors to reduce dependence on site-level sourcing.
• Introduce loyalty models (preferred partner programs, volume-linked incentives, exclusive access to future tenders, etc.).
• Lead quarterly and annual contractor review sessions to build trust, resolve issues, and improve satisfaction.
• Design and deploy site-specific productivity metrics and tracking in coordination with Projects and Planning teams.
• Work with HO HR and Safety to roll out labour orientation, safety induction, and trade upskilling programs.
• Monitor and ensure statutory compliance, safety standards, and grievance redressal in alignment with NCCCL's site protocols.

HO Labour Resource Process & Systems Standardisation

• Establish SOPs and policy guidelines for labour mobilisation, contractor selection, re-deployment, and exit.
• Collaborate with ERP/IT to implement digital tracking of labour headcount, trade-wise availability, and productivity.
• Align processes across HO and sites to reduce variability and standardise performance expectations.

Qualifications & Experience

• 10–18 years of experience in labour mobilisation and contractor management within building/factory construction companies (EPC, general contractors, or large developers).
• Must have hands-on experience working with labour contractors in trades specific to residential, commercial, industrial, or institutional buildings.
• Strong knowledge of labour compliance, wage codes, contractor agreements, and site HR admin processes.
• Proven ability to build scalable systems and lead HO-level functions that support site execution teams.

Who Should Apply

This role is ideal for individuals who:

• Have deep networks and ground experience in labour contractor hiring and trade mobilisation specific to building construction.
• Are passionate about professionalising the labour mobilisation process within a traditionally informal setup.
• Thrive in high-ownership roles and want to help build India's most reliable labour contractor ecosystem inside a respected EPC organisation.
• Can work across HO and site teams to drive predictable, scalable workforce availability for all ongoing and upcoming projects.