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Head of Information Technology Operations

  • Posted 8 hours ago
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Job Description

Role Summary:

We are seeking a seasoned technology leader to own and run enterprise IT for CirrusLabs globally. This high-impact leadership role involves managing and executing an approved multi-year IT strategy, built on a tower-based operating model. You will oversee global network modernization, AI-driven IT automation, FinOps maturity, and continuous compliance.

Tech Stack:

  • Microsoft 365 ecosystem (Exchange, Teams, SharePoint, Intune, Purview, Defender)
  • Microsoft Entra ID / IAM
  • Azure and AWS
  • Cloud-managed networking (Meraki, Aruba, Fortinet)
  • SASE/ZTNA (Zscaler, Cloudflare, Netskope)

Key Responsibilities:

  • Own and execute the IT strategy, budget, and P&L.
  • Manage IT as a product with published SLAs and measurable outcomes.
  • Lead enterprise IT infrastructure and operations for a multi-country organization.
  • Run or establish a SOC with 24x7 monitoring and incident response.
  • Lead successful audit cycles and ensure compliance.
  • Drive vendor consolidation and commercial negotiation.

Required Skills:

  • Proven leadership in enterprise IT infrastructure and operations.
  • Expertise in Microsoft 365 and cloud operations across Azure and AWS.
  • Experience with SOC, SIEM/SOAR, and security operations.
  • Strong executive communication and strategy presentation skills.

Preferred Qualifications:

  • Experience with AI/GenAI in IT operations.
  • Relevant certifications (ITIL 4, CISSP/CISM, Microsoft Expert-level, AWS Solutions Architect, etc.).
  • Experience in M&A IT due diligence and post-merger integration.

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About Company

Job ID: 152466801

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