Head of Information Technology (IT)

About the Team

The IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives.

About the Role

We are seeking a highly skilled and experienced IT Head to oversee our organization's IT department. The IT Head will be responsible for leading and managing all aspects of our IT infrastructure, systems, Application management and operations. The successful candidate will ensure the efficient and effective delivery of IT services and solutions in alignment with business objectives.

What We Expect From You

• Develop and implement IT strategies, policies, and procedures to support the organization's goals and objectives.
• Manage and supervise the IT team, providing leadership, guidance, and mentoring.
• Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including networks, servers, systems, and software applications.
• Ensure the security and integrity of the organization's data and information systems.
• Evaluate and recommend technology solutions and investments to improve operational efficiency and productivity.
• Collaborate with other departments to identify and address technology needs and requirements.
• Manage vendor relationships and contracts, ensuring optimal service delivery and cost-effectiveness.
• Develop and manage the IT budget, tracking expenses and ensuring adherence to financial targets.
• Stay up-to-date with emerging technologies and industry trends, and assess their potential impact on the organization's IT strategy.
• Provide regular reports and updates to senior management on IT performance, projects, and initiatives.

The Successful Applicant must to have:

• Built and maintained an IT Infrastructure for minimum of 3-4K users
• Strong expertise in Enterprise Routing and Switching Environment, 3 layer Network Architecture and Wireless Networks
• Setup and maintained mid-sized data center operation in the past
• Deep understanding of AWS and Oracle Cloud.
• Deep understanding of Application architecture and orchestration automation.

• Qualifications and Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in a leadership role within IT, with a minimum of 12 years of relevant experience.
• Strong knowledge of IT infrastructure, systems, and technologies.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to develop and implement IT strategies that align with business objectives.
• Strong project management and problem-solving skills.
• Familiarity with IT governance frameworks, security standards, and regulatory compliance.
• Experience in managing IT budgets and vendor relationships.
• Relevant certifications (e.g., ITIL, PMP) are a plus.

About Navi

We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India's fastest-growing financial services organisations. But we're just getting started!

Our Culture

At Navi, we're a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you're shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.

We're guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at navi.com/our-values to see what drives us every day.

If this feels like you, Navi is the place to grow, thrive and make a real impact.