Sberbank India is looking for a dynamic and results-driven Head of Fraud monitoring division to join our expanding team in our office in Delhi.
Responsibilities
- Prompt investigation of fraud alerts and client claims with suspected fraud - collect and assess evidences to uncover fraudulent activities and identify those responsible names
- Control of the actions of the operational officers/call-center officers/client relationship managers, constantly improve of client ways in the systems, issue technical specifications for the revision of payment systems
- Preparation of comprehensive investigative reports and communicate findings to stakeholders
- Based on findings - design and implement effective fraud detection strategies and rules from the scratch
- Development of appropriate policies and methodology documents
- Submission of regulatory reports on fraud risk management
Requirements
- Higher education (mathematics, technical).
- Previous experience in investigation roles within financial institutions or government agencies is mandatory
- Experience in management of team
- Minimum from 15 years of proven expertise in fraud investigation or forensic auditing
- Strong analytical and problem-solving skills, outstanding research skills to gather and evaluate evidence effectively
- In-depth knowledge of regulatory requirements and fraud prevention methods
We Offer
- Competitive salary and opportunities for professional development
- A quarterly bonus, which is paid every quarter for the work done
- Collaborative working environment in a state-of-the-art Delhi office
- Professional and theme communities, support for employee initiatives
- Courses in Corporate University
- Opportunity to come to HQ Sber Bank in Moscow
