Ensure compliance with relevant security and regulatory frameworks common to digital banking.
Application Tooling & Developer Experience
Drive evolution of internal tooling (build systems, test frameworks, pipelines, developer portals) to improve developer productivity and reliability.
Metrics, Reporting & Transparency
Monitor, analyse, and report development metrics; provide regular updates to the CTO and stakeholders.
Use leading and lagging indicators to inform decision making and continuous improvement.
Stakeholder & Cross Functional Collaboration
Partner with Product, Architecture, Security, Delivery/PMO, and Customer Success to align roadmaps and ensure smooth, high quality releases.
Manage vendor/partner engagement where relevant (e.g., device vendors, tooling providers).
People, Talent & Culture
Build and scale high performing, inclusive teams; attract, develop, and retain top talent.
Set clear goals, coach for performance, address under performance promptly, and recognise excellence.
Critical Competencies & Self
Collaboration : Proactively identifies stakeholder needs; sets goals and roles for cross team initiatives; leverages collaboration tech; champions a collaborative mindset.
Communication : Uses compelling narratives to gain buy in; connects messages to business outcomes; implements communication plans for major changes/releases.
Inclusion : Builds diverse, psychologically safe teams; ensures equitable work distribution; seeks and incorporates diverse perspectives in decisions; addresses bias promptly.
Personal Effectiveness : Demonstrates sound judgment and appropriate risk taking; sets and tracks personal goals; models adaptability to shifting priorities; recognises others growth.
Delivery
Execution : Drives clarity of vision and strategy; forms and leads high performing teams; makes informed decisions amid ambiguity; manages change with minimal disruption.
Problem Solving : Encourages innovative, data informed solutions; integrates stakeholder feedback; coaches others in structured problem solving; measures and improves processes.
Thinking
Strategic Thinking : Scans market/tech trends; builds strategic roadmaps aligned to mission and long term goals; integrates multiple stakeholder perspectives; aligns work to priorities.
Innovation : Leads ideation to implementation; allocates resources for experimentation; recognises creativity; applies systems thinking to complex, interdependent problems.
Leadership
Leading People : Sets a compelling vision; cultivates accountability and ownership; develops leaders; reinforces innovation and continuous improvement.
Qualifications & Experience
Extensive experience (10 years+) leading and growing engineering teams for mobile and web products.
Proven delivery of hybrid or native mobile apps for iOS, Android, and Huawei.
Strong web development expertise with modern frameworks and tooling.
Hands on proficiency with TypeScript, Angular, Ionic, Capacitor, Google Material Design, API design, and systems architecture.
Demonstrated application of Agile methodologies in product and project contexts.
Experience managing both standard product releases and customised client solutions at scale.
Evidence of cultivating a product first mindset aligned to customer value and business outcomes.
Experience leveraging AI in software development (e.g., AI assisted coding, test generation, defect detection) to improve velocity and quality.
Track record of continuous innovation in engineering processes and practices.
Background in fintech or digital banking.
Strong analytical and structured problem solving skills.
