Job Description
Location: Mumbai / Surat Industry: Diamond, Jewellery Manufacturing & Global Retail SupplyCompany: HK Designs / Dholakia Group
Role OverviewWe are seeking a highly skilled AI & Automation Leader to drive the adoption and implementation of Artificial Intelligence across our organization.This role will focus on practical AI deployment, leveraging modern tools such as ChatGPT, Claude, AI agents, workflow automation, and custom bots to significantly improve productivity, decision-making, and operational efficiency across departments.The candidate will work directly with leadership to identify high-impact AI opportunities, implement solutions, and build internal capabilities that transform how the organization operates.
This is not a research role — it is a hands-on AI implementation and transformation role.
Key Responsibilities
AI Strategy & Implementation• Design and execute the company's AI adoption roadmap • Identify business areas where AI can increase efficiency, reduce cost, or improve decision-making • Implement AI tools across functions including sales, operations, product development, supply chain, marketing, and finance
AI Workflow Automation• Build AI-powered workflows and automation systems • Deploy bots and AI agents to automate repetitive tasks • Integrate AI into internal systems such as CRM, ERP, and reporting tools • Reduce manual work through intelligent automation
AI Tools DeploymentMaximize the use of modern AI platforms such as:• ChatGPT • Claude • Genspark • AI copilots • No-code / low-code automation tools • AI workflow tools • Custom AI APIs
AI Training & Internal Adoption• Train senior leaders and teams on how to effectively use AI tools • Build internal AI playbooks and best practices • Help departments automate workflows using AI assistants
AI Agent & Bot DevelopmentDesign and deploy AI bots for internal processes such as:Customer response automation Internal knowledge assistants Reporting bots Sales support tools Document automation
Data & Intelligence SystemsDevelop AI tools for:Business analyticsMarket intelligenceDecision supportPredictive insights
Key Outcomes ExpectedThe success of this role will be measured by:• % of company processes automated • Productivity improvement across departments • Reduction in manual work • AI adoption by leadership and teams • Creation of scalable AI systems
Required Skills• Strong understanding of modern AI tools and platforms • Experience implementing AI automation in real business environments • Familiarity with AI APIs, LLMs, prompt engineering, and AI workflows • Experience with workflow automation tools (Zapier, Make, LangChain, etc.) • Ability to translate business problems into AI-driven solutions • Strong communication skills to work with leadership teams
Preferred Experience• Experience implementing AI inside large organizations or startups • Exposure to operations, manufacturing, or retail environments • Experience building AI agents or internal productivity systems • Understanding of data workflows and automation architecture
Why Join Us• Work directly with leadership on company-wide AI transformation • Opportunity to build one of the most advanced AI-enabled companies in the industry • Implement AI across a $1.5B global organization • Shape how AI changes the future of the diamond and jewelry industry
CompensationCompetitive compensation including:• Attractive fixed salary • Performance-linked bonus • Long-term growth opportunity • Access to cutting-edge AI tools and infrastructure
