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Head - Learning and Development

Fresher
  • Posted 4 hours ago
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Job Description

Job Description

Key Result Areas (Max 1325 Characters)

Supporting Actions(Max 1325 Characters)

Learning Strategy & Governance

  • Lead end-to-end execution of the Learning & Development strategy aligned to business priorities.
  • Conduct structured Training Needs Analysis (TNA) across Sales, Service, and enabling functions.
  • Design and periodically refresh the organization-wide learning architecture using the 70:20:10 framework.
  • Present monthly, quarterly, and annual learning plan reviews and impact analysis to leadership.
  • Partner with HR COEs (Talent Acquisition, HRBPs, Talent Management) to ensure alignment of learning initiatives with capability building and career pathways

Sales Capability & Functional Learning

  • Design and implement structured learning journeys for Sales and Service teams, covering product knowledge, domain depth, consultative selling, objection handling, and mindset shift.
  • Build dedicated capability frameworks for emerging channels such as DHNI and Alternate Sales in partnership with functional heads.
  • Calendarize and deliver role-based learning programs that support productivity improvement and cross-product selling.
  • Leverage internal Subject Matter Experts and external partners to co-create and deliver specialized modules.

Building Managerial Development

  • Create success in Front line managers by ensuring coverage through various learning interventions identified for this cohort and measuring their learning effectiveness.
  • Address capability gaps identified through TNA and mid-year business feedback.
  • Facilitate group-wide programs through TTT certifications and collaborate with ecosystem learning teams to improve overall Learning Index and training coverage

Induction & Cross-LOB Enablement

  • Drive structured induction programs for all new hires, including frontline salesforce.
  • Ensure full learning coverage and accelerated ramp-up of new joinees.
  • Deliver multi-product capability programs across AMC and broader ABC ecosystem.
  • Identify early performance or capability gaps and escalate appropriately to Zonal Heads/HRBPs.

Productivity Reinforcement & Learning Impact

  • Monitor on-the-job implementation of training through structured follow-ups.
  • Partner with Zonal and Regional leaders to identify low productivity cohorts and design targeted reinforcement interventions.
  • Analyze periodic performance data in collaboration with Business and HR teams to measure learning effectiveness and refine interventions.

More Info

About Company

Job ID: 152564539

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