Head Lapse Management

Michael Page

Mumbai, India

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Posted 23 hours ago
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Job Description

Competitive Pay
Opportunity to lead a PAN India vertical

Job Description

Develop and implement strategies to reduce lapse rates across life insurance policies.
Analyse customer behaviour and identify trends that may lead to policy lapses.
Collaborate with internal teams to design targeted retention campaigns and interventions.
Monitor and report on the effectiveness of lapse management initiatives.
Enhance customer engagement by introducing innovative communication strategies.
Provide insights to senior leadership on areas for improvement in customer retention.
Ensure compliance with regulatory requirements and internal policies in all activities.
Lead and mentor a team to achieve retention goals within the life insurance sector.

The Successful Applicant

A successful Head Lapse Management should have:

A strong understanding of the life insurance industry and lapse management processes.
Proven expertise in customer retention strategies and data-driven decision-making.
Experience in collaborating across departments to implement targeted initiatives.
Excellent analytical skills to interpret customer behaviour and lapse trends.
Strong leadership abilities to guide and manage a team effectively.
Knowledge of regulatory standards within the insurance industry.
A degree in business management, insurance, or a related field is preferred.

What's on Offer

A competitive salary package within the life insurance industry.
Opportunities for professional growth and leadership development.
A chance to work in a large organization with a strong market presence in Mumbai.
Inclusive company culture and a supportive work environment.

If you are looking for a challenging role in the life insurance sector based in Mumbai, apply now to make a meaningful impact in lapse management and customer retention.

More Info

Job Type:

Permanent Job

Function:

Life Insurance

Employment Type:

Full time

About Company

Michael PageJob Source: www.michaelpage.co.in

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 146604403

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