Head Commercial Ops (CAR T Cell Therapy)

We are seeking an experienced Head of Commercial operations for CAR T cell therapy to be a strategic partner to business in leading the end-to-end operations cell therapies like CAR T cell therapy. 

Roles & Responsibilities

• Lead the commercial operations for CAR T cell therapy journey and a team of dynamic zonal operations co-ordinators
• Establish certification and documentation for patient case management and maintain the materials repository at the treatment site to support smooth CAR-T administration
• Lead and drive the in house tech platforms to orchestrate the cell therapy journey
• Lead the end-to-end co-ordination and logistics of CAR T to ensure a seamless vein-to-vein journey
• Partner with the tech team to build a robust process flow and champion the SOP implementation 
• Collaborate with manufacturing and logistics partners to orchestrate the manufacturing, transport, storage, and other supply chain aspects
• Set processes to distribute the patient and site materials, including educational content, coverage assistance resources, and staff training tools
• Work with cross functional teams to report site-related deviations, product-specific challenges, and adverse patient outcomes for resolution
• Set up systems and serve as the primary contact for physicians and site for escalations related to adverse events or complaint resolution
• Establish and monitor KPIs to evaluate performance data and proactively identify optimization needs to improve operational efficiencies

Educational qualification- Graduation in Science with MBA/Post graduate degree in Management 

Minimum work Experience- 15-18 years of Commercial operations experience (Preferably in Pharma/Med device/Health tech/Supply chain/Oncology space)

Skills & attributes – 

Technical Skills-

• Extensive experience in healthcare operations/supply chain with a track record of leading successful teams 

• Knowledge of commercial operations of pharma/med tech/CGT - experience of tech platforms

• Deep understanding of the Indian Pharma industry and opportunities present.

• Ability to analyze financial data and make informed decisions to drive profitability.

• Results-driven with a focus on achieving and exceeding the set metrics

• Experience in Stakeholder Management Market, operations planning, Sales and Distribution Management, supply chain

Behavioural Skills- 

• Excellent communication and interpersonal skills.

• Strategic thinking and Adaptability

• Collaborative Leadership and Mentorship.

• Strong analytical and problem-solving abilities.

• Good Negotiation and Influencing skills. 

• Inspirational Leadership and People management skills.