The Project Manager is responsible for the day-to-day delivery of the UKG product suite. The Project Manager is expected to manage all stages of the implementation life cycle, as well as all project resources.
Key Responsibilities:
- Act as Primary customer liaison for all implementation related tasks.
- Demonstrated expertise in all facets of Project management lifecycle, including but not limited to, requirements gathering, staff management, budget management, issue and risk mitigation, and status reporting.
- Act as a People Developer or mentor to internal colleagues. Assist in continued development in best practices and employee development.
- Set performance goals for project team or work unit.
- Monitor project and/or personnel performance, checking actual performance against planned performance to ensure technical, schedule, and budget goals are met or exceeded.
- Collect inputs and prepare weekly and monthly status reports as required.
- Explain any deviations from planned budgets and schedules. In addition, prepare and support quarterly management reviews.
Lead Executive level meetings and escalations.
- Provide technical and leadership guidance and direction to personnel to ensure proper, timely completion of work.
- Assess the potential impact on own and others work, and develop and execute the best work solution.
- Manage escalated situations as proactively as possible, involving management as needed.
- Interact frequently with team, management and customers to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations.
- Develop strong customer relationships as trusted advisor at project management, payroll manager, and senior management levels.
- Strong attention to detail as well as ability to function strategically within account; proactively look at big picture for project/customer short and long term goals; identify and drive additional revenue opportunities within account.
- Proven ability to manage multiple work streams within a customer while maintaining a strategic vision and focus (Enterprise level deployments).
Qualifications:
- Good project management work experience having managed packaged application across the entire implementation lifecycle in either ERP, CRM, HRMS for the India market.
- Overall 8 to 10 years of experience in Enterprise level project deployments (multi-work stream) is required.
- Strong leadership skills with the ability to work as part of the project team externally (customer) and internally (implementation team).
- Comfortable presenting to large and diverse audiences, including C Level executives
- Strong experience scheduling, preparing presentations and status reports.
- Superb written and oral communication skills required (e.g., proficient in Microsoft PowerPoint and Word).
- Ability to perform multiple tasks ranging from project management to coaching other team members.
- Well versed with MS Office applications including MS Project 2010, Excel, SharePoint, PowerPoint, Visio
- Ability and willingness to travel up to 50% on a regular basis throughout India
- Broad knowledge of labor management, H / Payroll, ERP, or similar domain product/systems is strongly preferred.
