HCLTech Hiring for US Healthcare Medical Billing AR Quality _Chennai
Location : Chennai
Shift - US Shift
Designation - Senior Team Lead Quality & Associate Manager Quality
Experience (Team Lead): 5 to 10
Experience (Associate Manager) - 8 to 14 Year
RESPONSIBILITIES:
- Manage day-to-day Quality operations and directs the team responsible for Quality control activities
- Team Handling experience is mandatory
- Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add's and customer satisfaction
- Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
- Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements
- Establish and maintain effective work procedures
- Review and ensure process follow internal policy requirements and external regulations.
- Coordinate, participate, and/or manage multiple projects assigned by senior management
- Interface and coordinate with various stakeholders
- Mentor the Green/Yellow belt projects and drive continues improvements
- Be a single point of contact for Quality errors and plot action plans to improve performance
- ISO preparations and understanding of ISO requirements for Audit readiness
- Good understanding of Quality principles & QC tools and apply as need arises
SKILLS AND COMPETENCIES
- Six sigma green belt/Black belt certification to drive continues improvement across all Projects responsible for
- Exceptional leadership skills, including the ability to manage through a shared vision and path to success
- Ability to create, communicate and manage SLA metrics that support operational targets
- Excellent problem-solving skills and ability to use good judgment to make decisions
- Possess exceptional people management skills enabling effective interaction with internal, external customers, employees, peers, and management
FORMAL EDUCATION AND EXPERIENCE
Note:
- Looking for candidate who can join immediate to 30-day
- All the employment documents are mandatory (Entire tenure)
- If your profile aligns with the above job description, please proceed with registration. If not, you may kindly ignore.
Interested candidates, kindly register the below link HCLTech_ RCM AR Quality – Fill out form
