Guidance Counselor

Role Description:

A Guidance Counsellor's role is simple, it mainly consists of speaking with potential clients over

the phone, collecting some basic information and helping them understand the process they

would embark upon. We are not however driven by sales quotas or the like but instead measure

by the quality of each interaction. We have the information to change lives and such it is our

responsibility to do so. The Guidance Counsellor is the first point of contact to guide people to

this possible lifechanging experience.

Responsibilities:

• Engage with Incoming Leads: Actively listen and engage in detailed conversations with

potential clients to understand their health needs.

• Communicate Program Information: Clearly convey the limitations and processes of the

program to ensure potential clients have a realistic understanding.

• Client Check-Ins: Regularly follow up with onboarded clients to gauge their satisfaction and

address any concerns.

• Empathy in Client Interactions: Be attentive to clients current situations, showing empathy

and understanding of their positions.

• Collaboration with Medical Team: Work closely with Amura's Medical Team to address and

resolve client requests effectively.

• Utilize Lead Management Software: Familiarize yourself with and use Amura's internal lead

management software to track interactions and manage leads efficiently.

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field.

• Education: Bachelor's Degree (Currently pursuing students can apply).

• Languages: Fluency in English is a must.

• Experience: Fresher; prior experience as Guidance Counsellors or relationship managers is a

plus.

• Strong interpersonal and communication skills with the ability to build rapport with clients.

• Time management.

• Empathy.

• Listening skills.

Here are answers to some questions you may have:

Who is Amura

We are a health startup with presence in multiple countries

How old are you

8 years

What is special about you

Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it at operations, medical or marketing. You can be one among them. Come and explore.

What is special about working with you

You will grow crazy-fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person

What kind of people are you looking to add to your team

We are looking for people who, when given the opportunity to have a measurable impact on the world, will take it. Who values human life and is willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth.

Is this a WFH role

We do not have a WFH option. The work done at Amura is very unique. In person interactions will help you understand the brand better and get creative in ways you never imagined possible.

Working days:

6 days working a week.

Shift timings:

12 Hours Availability-based shifts (8 hours in-office presence required)

Where is your office

Palladium Phoenix MarketcityDo you have an online presence

Do you have an online presence

https://amura.ai (we are @AmuraHealth on all social media)

Perks I get when I join Amura

Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be.

Salary Package:

4 LPA (For freshers PG & B-Tech)