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The Innkeeping Co. Hotels

Guest Services Assistant - Front Office

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  • Posted a month ago

Job Description

Guest Services Assistant Front Office | Jaipur

AtThe Innkeeping Co., our intimate luxury hotels in India's most evocative destinations are defined by the people who bring them to life. We are looking for aGuest Services Assistantto be the warm, professional face of our Jaipur property.

In this role, you'll create seamless first impressions, ensure smooth check-ins and check-outs, respond to guest needs, and support day-to-day front office operations. Your goal: make every guest feel truly at home while keeping our operations running effortlessly behind the scenes.

What You'll Do:

  • Welcome and assist guests with warmth and professionalism.
  • Manage check-ins, check-outs, and reservations efficiently.
  • Handle guest inquiries and resolve issues gracefully.
  • Support administrative tasks, maintain records, and operate office equipment.
  • Contribute to a smooth, organized, and inviting front office environment.

What We're Looking For:

  • Strong interpersonal and communication skills.
  • Experience with clerical/administrative tasks; hospitality experience is a plus.
  • Ability to multitask and stay calm in high-pressure situations.
  • High school diploma or equivalent; love for people and service excellence is essential.
  • Join us and help create hotel experiences that are authentic, effortless, and impossible to forget.

More Info

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Job ID: 130011071