Guest Relations Manager - Villas and apartments

Position Title: Real Estate Rental Manager/ GRE/GRM

Location: Goa

Salary : 3-5 lacs P.A

Reports To: General Manager

Department: Operations

Guest Experience.

Handling of guests from check-in to check-out.

Ensuring that the testimonial is obtained

Ensuring that standards are maintained.

Operational responsibility

Which will be covering both the Housekeeping Aspect and the maintenance.

Ensuring that all necessary documents are maintained (managing inventory both of linen and furniture- monthly)

SOP to be implemented

Financial Management.

Oversee billing and payment process.

Cost to be monitored.

Guest supplies and cleaning supplies to be controlled and necessary documents for record to be maintained.

Training.

Training and ensuring all relevant documents are maintained