Job Title
Guest Relations Host
Job Description Summary
We are seeking a hospitality professional with a strong hotel and event management background to ensure a seamless employee and guest experience. The ideal candidate will have hands-on experience managing end-to-end events, from planning and coordination to execution and post-event follow-up, while delivering exceptional guest service.
Job Description
About the role:
- Ensure a smooth and seamless employee and guest experience by communicating warmly, clearly, and effectively with employees, guests, hosts, vendors, and stakeholders to fulfill requests efficiently.
- Consistently deliver professional, friendly, and welcoming interactions at all times.
- Manage end-to-end event coordination including planning, scheduling, vendor liaison, logistics management, on-site execution, and post-event follow-up.
- Schedule, organize, and oversee meeting room reservations, event setups, catering arrangements, and special requirements.
- Coordinate with internal teams and external vendors to ensure timely delivery of event services.
- Assist in the planning and execution of corporate events, conferences, town halls, and ad hoc hospitality requests.
- Answer and screen all incoming internal calls, address inquiries when appropriate, redirect calls as needed, and take detailed messages when required.
- Greet, assist, and direct visitors, vendors, and the general public with a professional, courteous, and respectful demeanor at all times.
- Monitor event standards to ensure high-quality service delivery aligned with hospitality best practices.
About You
- Minimum of 2+ years of relevant experience in hotel/hospitality with strong exposure to event management.
- Proven experience managing events end-to-end is mandatory.
- Experience in corporate events, conferences, or large-scale hospitality operations preferred.
- Excellent verbal and written communication skills with a pleasant and professional phone presence.
Why join Cushman & Wakefield
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organization committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: Cushman & Wakefield'
