Job Description
Work Dynamics
What this job involves:
Mastering the front desk
Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person
in charge, you'll be responsible in developing the necessary policies and procedures for all
reception-related functions.
Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and
brochures are on display in the reception—add in the client directory signage, too!
Outdated ones, however, should already be out of sight.
Anticipating the needs of our clients and guests
While you keep the front desk activities on track, you will be the go-to person for all
concerns in the reception area. Day in and day out, you'll promptly tend to telephone
queries and requests, all while maintaining professionalism and politeness at all times.
Also part of your scope is to ensure that the front office is neat and organised. On top of
handling the booking of the conference rooms, you'll also pitch in some help in event-
related tasks, such as flower arrangements, for one. This role will also see you participating
in emergency evacuation procedures and crisis management when needed.
Being a JLL brand enforcer
Do you believe that first impressions last As the first person that our visitors will see, it's
important that you're conscious of your professional image—always feeling confident and
looking your best (i.e., sticking to the dress code.)
Your commitment to our brand promise of client service would be befitting, as you will deal
with the varying demands of visitors and employees. In all your activities, you'll need to
keep in mind that you follow the company's regulations and requirements.
Sound like you To apply you need to be:
Skilled on the job
You should be adept in front desk and back office processes with strong admin skills.
Familiarity with occupational safety requirements and continuous improvement initiatives
is also helpful for you to land this job. And if you can also match these abilities with a
computer-savviness, then you might be the one we're looking for!
A client hero
Got upbeat and pleasant attitude This role is the perfect opportunity for you to show off
your people skills, which will ease your interactions with different kinds of clients. Your
superior organizational skills will also come in handy when it's time for you to prepare
client reports.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise
your full potential in an entrepreneurial and inclusive work environment. We will empower
your ambitions through our dedicated Total Rewards Program, competitive pay and
benefits package
