Guest Relations Executive - F&B Female

Job Description:

Key Responsibilities:

Welcome and warmly greet guests, ensuring a personalized dining experience.
Handle guest queries, feedback, and complaints professionally and promptly.
Coordinate with F&B service, kitchen, and other departments to ensure smooth operations.
Maintain strong guest relationships and encourage repeat visits.
Assist with reservations, table arrangements, special requests, and VIP guest handling.
Promote restaurant offerings, special menus, and events to guests.
Maintain high standards of grooming, communication, and hospitality.

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Job Expectations:

Excellent English communication Hindi/Marathi will be an advantage.
Pleasant personality, strong interpersonal skills, and customer-service orientation.

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Minimum Qualification:

Bachelor's Degree in Hotel Management,

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Minimum Job Experience:

1-3 years

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Reporting to:

Director F&B

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Travel:

NA

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