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Guest Experience & Community Lead

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  • Posted 4 hours ago
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Job Description

As the face of AnandaVana, you'll be the heartbeat of the guest journey. Your day might start with a crisp morning check-in and end with sharing stories by a riverside bonfire.

Responsibilities

  • The Art of the Welcome/Guest Relations: Managing the Front Office, handling seamless check-ins/check-outs, and overseeing all guest reservations.
  • Bespoke Hosting: Anticipating guest needs and curating personalized experiences (jungle treks, private dinners, or quiet nature walks).
  • Community Building: Fostering a warm, engagement-driven environment where guests feel like part of the AnandaVana family.
  • Digital Storytelling: Capturing the magic of the resort for our social media community.
  • Event Management / curating experiences: Managing guest experiences and curating specialized experiences as per packages and guest requests for special occasions.

Requirements

  • You have a Bachelor's degree in Hospitality or a related field.
  • You have 1-3 years of experience in guest relations at boutique hotels.
  • You are highly organized but can pivot gracefully when plans change.
  • You have a genuine passion for sustainability, travel, and the great outdoors.
  • You are resourceful and creative in handling experiences.
  • Bonus: You have a creative eye for content creation.

This job was posted by Rishabh Thakran from AnandaVana By Nature Nest.

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Job ID: 147499643