Group Product Manager (Noida)

Location: Noida, India (Hybrid)

Experience: 6-8 years of Product Management experience

Reports to: VP of Product

Role Overview - Level AI, founded in 2019 and backed by top-tier investors, is a fast-growing Series C startup headquartered in Mountain View, California. Our AI-native customer experience platform leverages cutting-edge technologies including Large Language Models to extract actionable insights from every customer interaction. This intelligence fuels deeper visibility, faster resolutions, and more personalized customer experiences.Our platform is at the heart of everything we do it's how AI services are delivered and user experiences are made scalable and secure

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We are looking for a Group Product Manager to join the team and drive the evolution of the underlying systems that power Level AI's product suite including the Agentic AI Platform. You will be responsible for building the next generation of scalable platform capabilities. This is a mission-critical role for someone passionate about enabling internal teams and ensuring product stability at enterprise scale.This role requires mandatory hybrid presence (2-3 days) in our Noida offi

ce
What You Will D

o: - Own the platform portfolio including Agentic AI. Define and execute the product roadmap for Agentic AI, aligning with company strategy and customer nee

ds.- Partner with Engineering and Data teams to scale services that power large-scale AI worklo

ads- Translate complex data and usage patterns into clear business insights and KPIs for customers and internal stakehold

ers- Coach and mentor the team and own their imp

act- Work closely with GTM and customer teams to drive customer va

lue
What We're Looking F

or :- Bachelor's degree in Computer Science, Engineering, MIS, or a related technical f

ield- 6-8 yrs of product management experi

ence- Strong customer-facing skills and comfort working with enterprise custo

mers- Curiosity with a strong bias for action. AI/ML industry and platform experie

nce.- Proven ability to work cross-functionally including GTM te

ams.- Technical background or strong comfort working with engineering and ML t

eams- Excellent written and verbal communication ski

lls.- Comfortable working with ambiguity and learning quickly in a dynamic startup environ

ment- Experience leading a t

eam.
You'll stand out if you

have:- MBA from a Top tier school with at least 2+ years of product management experience B2B/platform PM Exper

ience- Experience with Agentic systems, LLMs, AI evals. Experience in a startup or high-growth SaaS enviro

nment- Experience in the Contact Center, Customer Experience, or SaaS d

omain- Why Join UsJoin a rocket ship startup with a product-first mindset and one of the most adaptive AI platforms in the CX indu

stry.- Work with a mission-driven, world-class team of engineers, designers, and product leaders from Amazon, Google, Facebook, and

Uber.- Help build and shape the infrastructure that powers transformative AI products for some of the largest brands in the w

orld.
Compensa

tion :- We offer a competitive salary and equity package, standard startup perks, and the opportunity to create real impact in a high-growth AI co