Job Description
Group Manager: Spare Parts
We are looking for a collaborative, purposeu2011driven leader to join us as a Group Manager, Spare Parts.
Our Global Logistics function is at the heart of ensuring seamless, reliable delivery across our Service Parts Supply Chain. From managing global forward and return warehouses with precise inventory control to driving endu2011tou2011end reverse supply chain excellence, we keep our operations running efficiently and our customers supported.
In this role, you will help oversee transportation and inventory fulfilmentu2014from vendors to warehouses and across our internal networku2014while continuously optimizing our global logistics footprint to improve efficiency and reduce cost. You will also partner closely with suppliers and our thirdu2011party logistics (3PL) providers responsible for transportation and warehousing activities.
Your Role:
- Lead with Purpose: Oversee our third-party return warehouse operations (our Blue Rooms) to ensure consistent, high-quality performance across all regions.
- Drive Performance: Monitor key performance indicators (KPIs), both contractual and non-contractual, and drive improvements that deliver measurable results.
- Support Sustainability: Manage cost and quality for our return logistics, playing a key role in enabling refurbishment, reuse, and circular supply chain strategies.
- Champion Global Collaboration: Align and improve return processes across regions, working closely with local SPS teams to enhance efficiency and accuracy.
- Empower Your Team: Lead and mentor a diverse, global team helping them grow through coaching, development, and support.
- Partner for Progress: Collaborate with our Business Process Outsourcing (BPO) team in India to optimize reverse supply chain processes.
- Think Lean: Apply Lean methodologies to continuously improve processes and resolve exceptions with agility and innovation.
- Own the Process: Maintain quality system documentation and ensure compliance with global standards in reverse logistics.
- Shape the Future: Contribute to long-term strategic initiatives that transform the reverse supply chain landscape.
You are fit if:
- A degree in Supply Chain, Operations, Economics, Engineering or related field
- 10+ years of experience in customer service, project management, logistics or supply chain management
- Deep understanding of reverse logistics, circular economy, and product returns
- Prior experience or interest in developing an understanding of Export/import rules, policies and associated challenges.
- Experience leading diverse and global teams
- A collaborative leadership style that inspires and motivates
- Strong background in managing a cross-functional team of innovators, supply chain, vendors and R&D experts
- Familiarity with Lean, Six Sigma, SAP, or Service Max is a plus
- Skilled in analysing data and turning insights into meaningful action
- A mindset of ownership, adaptability, and continuous learning
- Proven ability to build inclusive, cross-functional relationships
- Strong interest in deploying new technologies and digital approached to expedite resolution of supply issues is expected.
How we work together:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companyu2019s facilities.
Field roles are most effectively done outside of the companyu2019s main facilities, generally at the customersu2019 or suppliersu2019 locations.
This role is an office-based role.
u00A0
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
u2022 Learn more about .
u2022 Discover .
u2022 Learn more about .
If youu2019re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .
#LI-PHILIN
