Group Lead - Operational Excellence
Group Lead - Operational Excellence
nordex group- Posted 16 hours ago
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Job Description
Your Tasks
The role is generally available on a full-time basis as well as in other flexible working-time models.
- Lead and manage the offshore team of key users, fostering a collaborative and productive working environment
- Mentor and support team members in their professional development and daily responsibilities
- Drive User Acceptance Testing (UAT) activities with the team, ensuring timely and accurate delivery of results
- Act as the primary point of contact for all questions related to the offshore team's development and activities
- Represent the team in UAT calls, providing updates, insights, and solutions
- Collaborate with project stakeholders to address and resolve issues related to the implementation process
- Present the team's progress and deliverables to internal and external stakeholders
- Ensure alignment with project timelines and organizational goals
- Utilize knowledge of SAP S4HANA to guide the team in implementing end-to-end service processes, like Service Contracts, Service Finance and Controlling , Service Operations and Maintenance , Material Management , After-Sales Services
- Provide insights and solutions to optimize service area processes within S4HANA
- Handle performance management, workload distribution, and conflict resolution within the team
- Promote a culture of continuous improvement and accountability
- Be the S4HANA key user to support the daily business operations as and when needed
- Bachelor's or Master's degree in Engineering, Information Technology, Business Administration, or a related field.
- 15+ years of professional experience, with a strong background in SAP implementation in the service area.
- Prior experience in S4HANA transformation projects, particularly in the service domain.
- Familiarity with service processes in the wind energy sector is highly desirable.
- Demonstrated expertise in end-to-end service processes (Service Contracts, Finance, Maintenance, Material Management, and After-Sales).
- Strong leadership and team management capabilities.
- Excellent communication and presentation skills, with the ability to represent the team effectively in stakeholder meetings.
- Analytical mindset with problem-solving skills.
- Ability to work in a dynamic, multinational environment and manage offshore teams
The role is generally available on a full-time basis as well as in other flexible working-time models.
More Info
Key Skills
After-Sales Services
Service Operations and Maintenance
SAP S4HANA
Service Finance and Controlling
Service Contracts
