- Posted a month ago
- Over 500 applicants have applied
Job Description
Role & responsibilities :
ESH Compliance
- Site Hygiene; compliance to organizational requirements
- Adhering to SOPs
- Ensuring correctly rated equipments.
- Ensure use of PPE by self and technicians
- Support in regular training on ESH and also ensure that safe practices are being following at Tower Site
- Ensure issue and usage of PTW for every activity being done at a site
Customer Management
- Provide supports for outage escalation by OPCOs
- Site access supports as and when applicable for tenants
- Maintain healthy customer relationship
- Supervise Site upgrades as per specification and provide support for RFS activities
Site Quality & process compliance
- Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.)
- Identify Gap against specification and ensure timely corrections
- Periodic audit to ensure that civil/tower electrical and other Infrastructure are in best state.
- Ensure ZERO quality/operational process non compliance
- Compliance checking of quality of technicians, partners, spares including any ethical issues
Energy Management
- Identifying high Diesel consumption sites and recommending their remedy action
- Minimizing EB faults
- Facilitating in converting non EB sites to EB sites
- DCEM Compliance
- DG running hrs. compliance
Uptime
- Drive Uptime for all Customers. Maintain infra uptime as per MSA/KPI's
- RCA of outages and prepare corrective action plan to avoid repetitions.
- 100% Site Automation and Alarm integration with NOC. Alarm & Metering correction at Site.
- 100 % compliance on PM
- Site visit and closure of punch points
Team Management
- Technician performance evaluations
- Identify training needs of technicians and plan for development
- Site allocation, discipline management for technicianseam Management
Landlord Management
- Compliance of sites access process
- Maintains high level of landlord engagement to ensure 24*7 access and facilitate upgrade / planned event / installation and other operational work at site
- Resolution of hygiene related trouble tickets to ensure landlord satisfaction
- Preferred candidate profile
More Info
About Company
Indus Towers Limited is formed by the merger of Bharti Infratel Limited and Indus Towers. This combined strength makes Indus one of the largest telecom tower companies in the world. Enabling communication for millions of people daily, Indus will continue to provide affordable, high-quality and reliable services for the growing network connectivity needs of India.
Indus Towers Limited has over 225,910 towers and 374,928 co-locations (30th June 2024) and a nationwide presence covering all 22 telecom circles. Indus’ leading customers are Bharti Airtel (together with Bharti Hexacom), Vodafone Idea Limited and Reliance Jio Infocomm Limited, which are the leading wireless telecommunications service providers in India by revenue.