Key Responsibilities:
- Define implement and maintain governance frameworks policies standards and operational controls
- Manage and oversee Change Management processes including CAB reviews approvals risk assessments and implementation governance
- Develop maintain and review operational Runbooks SOPs process documents and governance artifacts
- Design and maintain RACI matrices to ensure clear ownership accountability and responsibility across teams
- Lead Event and Incident Triage processes ensuring timely escalation root cause analysis and corrective actions
- Coordinate internal and external audits ensuring timely closure of audit observations and compliance requirements
- Monitor adherence to regulatory risk and compliance standards including RBI guidelines and industry best practices
- Establish governance reporting dashboards KPIs SLAs and operational metrics for leadership review
- Conduct process reviews and identify opportunities for control improvements automation and operational efficiency
- Collaborate with Technology Operations Risk Compliance Security and Business teams to drive governance initiatives
- Ensure documentation readiness for audits regulatory inspections and compliance reviews
- Track and manage risk registers action plans audit findings and remediation activities
Preferred Skills:
Technology->Consulting - Data Governance->Data Governance,Foundational->Consulting - Change Management->Change Management
