Google Reviews & Reputation Management Executive (3-Month Contract)

Job Description Google Reviews & Reputation Management Executive (3-Month Contract)

Job Title: Google Reviews & Reputation Management Executive

Contract Duration: 3 Months

Department: Marketing / Customer Experience

Company Name : Check Check Services

Location: Remote

Experience: 03 Years

Job Summary

We are seeking a proactive Google Reviews & Reputation Management Executive for a 3-month contract to manage and improve our online reputation on Google platforms. The role focuses on collecting customer reviews, responding to feedback, and maintaining a positive brand image.

Key Responsibilities

Request and collect Google reviews from customers and clients.

Monitor and respond to all Google reviews professionally and within defined timelines.

Handle negative reviews tactfully and coordinate resolutions with internal teams.

Maintain and regularly update the Google Business Profile.

Track review ratings, feedback trends, and customer sentiment.

Prepare weekly and monthly performance reports.

Ensure adherence to Google review policies and company guidelines.

Required Skills & Qualifications

Good written and verbal communication skills.

Basic knowledge of Google Business Profile and online reputation management.

Customer-focused approach with problem-solving skills.

Ability to handle feedback professionally and confidentially.

Attention to detail and time-management skills.

Contract Terms

This is a 3-month contractual role with clearly defined deliverables.

Extension or conversion may be considered based on performance and business requirements.

What We Offer

Hands-on experience in online reputation management.

Exposure to customer experience and digital branding practices.

Supportive and collaborative work environment.