Google Administrator

Key Responsibilities

Google Workspace Administration:

• Administer and support all Google Workspace applications, including Gmail, Google Drive, Google Meet, Google Docs, Google Sheets, and related tools.
• Configure and maintain user accounts, groups, and permissions using the Google Admin Console.
• Manage and maintain Google Workspace-related security settings and mobile device management (MDM).

User Support and Troubleshooting:

• Provide Level 2 support for Google Workspace-related issues (email, calendar, file sharing, etc.).
• Troubleshoot and resolve user issues promptly to minimize downtime and disruptions.
• Assist in user onboarding, setup, and configuration within Google Workspace.

Security and Compliance:

• Manage and monitor Google Workspace security features, including 2-Step Verification, data loss prevention (DLP), and audit logs.
• Ensure data protection through proper backup, retention, and recovery processes.
• Implement and maintain compliance with company policies and industry regulations.

Integration and Optimization:

• Collaborate with IT teams to integrate Google Workspace with other business applications and services.
• Monitor and optimize system performance, reliability, and usage efficiency.
• Stay informed about new Google Workspace features and recommend improvements.

Training and Documentation:

• Provide end-user training on Google Workspace tools and best practices.
• Prepare and maintain documentation for system configurations, policies, and procedures.
• Assist in generating and analyzing reports, such as usage metrics and security audits.