Job Purpose
- Responsible for Loan processing at his/her respective Branch,
- Achievement of Renewal targets and support the overall achievement of branch target
- End to End Process management including handling Audit and Compliance guidance
- Ensure the branch/DST personnel are trained on the required process periodically
- Handle the audit regarding JDL and ensure correction if any
Key Accountabilities
- Handling Entire Gold Loan Operations at the Branch
- Monthly Disbursement and Book Targets of mapped Branch
- To ensure that each Loan Transaction is done as per defined Product, Process guidelines and fully compliant
- Calling up Renewal base and ensuring renewal conversion as per Targets, with minimal/no attrition
- Handling all Gold Loan Audit and Compliance related matters
- Support Branch through Appraiser Identification/Onboarding and ensure Marketing Collaterals / Stationary are available as per requirement
Job Duties & Responsibilities
- Handling Gold Loan Customers in the Branch, explain Product Features, handling queries from customers, support in documentation and End to End Loans processing in LOS
- Clear and resolve all Audit queries, FCU queries
- Handle Gold Loan Customer servicing
- Responsible for Insurance Cross Sell targets
- Manage the training agenda for the branch to ensure the Branch staff/DST are following the required procedures
Required Experience
- 2 to 6 years of handling Gold Loan Operations with Gold Loan NBFCs/ Banks
Education / Preferred Qualifications
Core Competencies
- Excellent interpersonal
- Ability to build strong relationships with clients
- Strong understanding on loan processes
- Knowledge about internal/external regulations
Technical Competencies
- Capable of managing the loan origination system
Work Relationship
- Team Player
- Target oriented
- Display of RED Attitude (Reliable, Easy to deal with & Dependable)
DBS India - Culture & Behaviours
DBS Is Committed To Building a Culture Where All Employees Are Valued, Respected And Their Opinions Count. We Take Pride In Providing a Workplace That Fosters Continuous Professional Development, Flexible Working, And Opportunities To Grow Within An Inclusive And Diverse Environment. Expected Value Driven Behaviors Are
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation
- Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
- Maintain the Highest Standards of Honesty and Integrity
Primary Location
India-Tamil Nadu-Swarnapuri-eLVB
Job
Product Sales
Schedule
Regular
Job Type
Full-time
Job Posting
May 2, 2024, 2:58:04 PM
