Global Vendor Operations Lead, Google Cloud

Role Responsibilities:

• Identify operational gaps using a data-driven approach and develop innovative solutions in collaboration with vendor sites and stakeholders.
• Understand processes impacting operations (contracting, finances, capacity, workflows) and support relevant stakeholders driving these efforts.
• Act as the escalation point of contact for internal and external escalations regarding performance or supplier relationships.
• Collaborate with executive stakeholders and co-create with suppliers to deliver innovative solutions, improving customer experience and service delivery.

Job Requirements:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in vendor strategy and operations, either in vendor management or vendor delivery.
• Experience in change management in a deadline-driven environment.
• Experience with data spreadsheets, SQL, or Looker.